Yellow Messenger provides an enterprise with an AI-platform to build rich conversational experiences for customers and employees. The proprietary technology enables seamless orchestration between bots, applications, and humans; enabling enterprise-ready implementation for managing HR, Sales and Marketing, Customer Support and ITSM Automation, across industries. Yellow Messenger’s portfolio includes Telephony Smart Assistant, Chat Smart Assistant, WhatsApp for Business Automation and Omni-Channel Digital Assistant with an integrated engagement suite consisting of AI-enabled ticketing, notifications, user-management to drive enterprise adoption.
20% of the time goes into searching for information and performing non-value added activities. We offer products that enhance employee productivity and reduces time spent on mundane tasks. Automating enterprise internal functions like data science automation, analytics, query handling or customer support calls and employee management to reduce costs, avoid human error and cut down paper use. We provide integrations with applications such as Slack, Microsoft teams, hangouts, etc to power hyper self-service and engagement
Over 80% of queries today are handled entirely without any human intervention and are resolved faster. With our conversational AI that uses neuro-linguistic and machine learning capabilities, we enable businesses with seamless customer support and engagement. Conversational commerce between chatbots, voice assistants and humans is changing the way we shop. We provide personalized product marketing for upselling and cross-selling across channels to customers with our intelligent AI. Customers can order, modify and track their order using our chatbots that allows efficient order management.
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